Overview
Smith.ai delivers AI and human receptionists running intake and customer calls.
What Smith.ai does
Smith.ai runs call answering and intake through AI receptionists, live human agents or a hybrid of the two. Its current law-firm offering connects incoming calls with qualification, consultation booking, follow-up and client-intake actions.
AI handles routine calls while live agents are available for complex or sensitive conversations. Human-first coverage provides a receptionist team, while hybrid arrangements choose the mix around the business’s call needs.
Customers can connect the service with practice-management and other business systems so that an answered call can become a booked consultation or recorded next step. AI receptionist plans are sold by included monthly call volume; per-call starting figures on the homepage are separate from the monthly plan commitment.
Differentiation
AI and live service choices
Customers can choose automated, human-first or hybrid coverage, distinguishing the service from an AI-only telephony API.
Intake beyond answering
Qualification, booking and follow-through connect the conversation with business operations rather than leaving a simple transcript.
Pricing
Published AI Receptionist starting plans in USD. Call allowances and overages depend on the selected tier and volume.
- Free
- $0 / month
- 25 calls per month; the page lists $3 per call beyond that allowance.
- Pro
- From $150 / month
- The starting card includes 75 calls per month.
- Enterprise
- From $500 / month
- The starting card includes 300 calls per month and a custom managed solution.
Company details
- Founded
- 2015
Founders & leadership
Investors & backers
- SignalFire
